Permission-aware indexing
Every document keeps the permissions of its source system. KnowledgeHub never shows a result to someone who could not already open the file — no leaks, no shadow libraries.
The platform
One system of understanding for everything your organisation knows
KnowledgeHub sits over the tools you already use, builds a permission-aware knowledge graph of your content, and gives every employee a single, calm way to find, understand and contribute knowledge.
Architecture
Four layers, working quietly together
01
Connectors
Sixty-plus permission-aware connectors crawl SharePoint, Confluence, Slack, Google Drive, Salesforce, Outlook and custom systems — indexing content in place, incrementally, around the clock.
02
Understanding engine
Content is parsed, classified and embedded: entities, concepts, people and projects are extracted and woven into a knowledge graph that reflects your organisation as it actually is.
03
Retrieval & ranking
Hybrid retrieval combines keyword precision with semantic understanding, re-ranked with organisational signals — recency, authorship, engagement and authority.
04
Experience
Search, knowledge bases, wikis and AI discovery experiences your people will actually enjoy using — in the browser, in chat, or embedded in the tools they live in.
Document organisation
A library that files itself
Most knowledge projects fail at the filing. KnowledgeHub removes the filing. As content is indexed, it is classified against your taxonomy, clustered by subject, checked against existing material and linked into the knowledge graph — automatically, continuously, at enterprise scale.
- Automatic classification
- Documents are tagged against your taxonomy — or one we infer and you approve — with confidence scores and human review queues for the edge cases.
- Duplicate & draft detection
- Near-duplicate clustering identifies the authoritative version of every document and quietly retires the seventeen drafts beneath it.
- Lineage & relationships
- Every document knows its relatives: the proposal it became, the project it belongs to, the policy it implements, the person who owns it.
- Lifecycle signals
- Stale, conflicting or orphaned knowledge is flagged for owners, so the estate improves with age instead of decaying.
Principles
Built for enterprises that take knowledge seriously
A living knowledge graph
Documents, people, projects, clients and concepts are linked in a graph that updates as your content changes. Search, discovery and navigation all draw on the same understanding.
Explainable ranking
Every result explains itself: which terms matched, which concepts were related, why this document outranks that one. No black boxes in front of your most senior people.
Deployment your CISO will approve
Cloud, UK-hosted or fully on-premises. SOC 2 Type II controls, ISO 27001-aligned processes and a data-residency guarantee for regulated sectors.
See the platform against your own content
We'll run a pilot index over a department of your choice and show you what KnowledgeHub finds in the first week.